Terms of Service

1. Introduction

Welcome to PrintSpace ("we," "our," "us," or "Company"). These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Our Services

PrintSpace provides professional printing services including:

• Business cards, brochures, and marketing materials
• Banners, displays, and signage
• Custom printing and design services
• Digital printing and large format printing
• Promotional materials and corporate stationery
• Web development and design services

All services are subject to availability and our current pricing structure.

3. User Obligations

By using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not submit content that is offensive, defamatory, or harmful
• Comply with all applicable laws and regulations
• Pay all fees and charges as agreed

4. Orders and Payments

4.1 Order Process

• All orders must be confirmed in writing or through our online system
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation does not guarantee final pricing until production begins
• Changes to orders may result in additional charges and delays

4.2 Payment Terms

• Payment is due upon order confirmation unless otherwise agreed
• We accept major credit cards, checks, and wire transfers
• Late payments may incur interest charges at 1.5% per month
• All prices are subject to change without notice
• Taxes and shipping costs are additional unless specified

4.3 Refunds and Cancellations

• Orders may be cancelled before production begins
• Cancellation fees may apply for custom orders
• Refunds are processed within 7-10 business days
• Digital files and completed work are non-refundable

5. Intellectual Property

5.1 Your Content

You represent and warrant that you have all necessary rights to any content you provide to us, including:

• Text, images, logos, and other materials
• Permission to use any copyrighted materials
• Rights to any trademarks or brand elements
• Model releases for any photographs of people

5.2 Our Rights

You grant us a non-exclusive, royalty-free license to use your content solely for the purpose of providing our services. We may retain copies for our records and quality assurance purposes.

5.3 Prohibited Content

We will not print or produce materials that:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Are defamatory, obscene, or offensive
• Promote illegal activities or hate speech
• Contain malicious code or viruses

6. Quality and Delivery

6.1 Quality Standards

• We maintain high quality standards for all printed materials
• Color variations may occur due to printing processes
• We are not responsible for design errors approved by the client
• Proofs must be approved before production begins

6.2 Delivery Terms

• Delivery times are estimates and not guaranteed
• Rush orders may incur additional charges
• We are not liable for delays due to circumstances beyond our control
• Risk of loss transfers upon delivery or pickup

7. Liability and Warranties

7.1 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

7.2 Limitation of Liability

Our liability for any claim related to our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

7.3 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

8. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

View our Privacy Policy

9. Termination

We may terminate or suspend your access to our services at any time for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activities
• Any conduct that harms our business or reputation

Termination does not relieve you of your obligations to pay any outstanding fees.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the District of Columbia and the United States, without regard to conflict of law principles.

10.2 Dispute Resolution Process

In the event of a dispute, you agree to:

• First attempt to resolve the matter through direct communication
• Participate in good faith mediation if direct resolution fails
• Submit to binding arbitration as a final resort
• Waive any right to class action or jury trial

10.3 Jurisdiction

Any legal proceedings must be brought in the courts of Washington, D.C., and you consent to the jurisdiction of such courts.

11. Miscellaneous

11.1 Entire Agreement

These Terms constitute the entire agreement between you and PrintSpace regarding the use of our services.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

11.3 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, or supply chain disruptions.

11.4 Assignment

We may assign these Terms without your consent. You may not assign your rights or obligations under these Terms without our written consent.

12. Updates to These Terms

We may update these Terms from time to time. When we do, we will:

• Post the updated Terms on our website
• Update the "Last Updated" date
• Notify you of significant changes via email
• Provide reasonable notice before changes take effect

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: